Privacy Policy

This Privacy Policy explains how Kennel collects, uses, and protects your information. It complies with data protection laws and Apple/Google guidelines.

1. Data We Collect

We collect Data including but not limited to; Personal Data, Pet Information, Payment Data (via Stripe), Location Data, Device Data andUsage Analytics.

2. How We Use Your Data

Your data is used by us to manage accounts, process payments, send updates, improve services, and support Users.

3. Sharing Your Data

We do not sell data. We share data with Service Providers (to fulfill bookings etc), Stripe, and legal authorities, if required.

4. Cookies & Analytics

We use cookies and analytics tools to understand user behavior and improve app performance.

5. Data Retention

Your data is retained only as long as necessary for providing services or for legal compliance.

6. Delete Account & Data

You may request deletion of your account and data via in-app settings or by contacting us. All associated data will be permanently deleted.

7. Security Measures

We implement encryption and secure data storage. However, no digital system can guarantee 100% security.

8. Children’s Privacy

This app is not intended for users under 18. We do not knowingly collect data from minors. By using the app, you confirm that you are over 18 years of age.

9. International Users

If you access the app from outside Australia, your data may be transferred to servers located in Australia.

10. Changes to Policy

This Privacy Policy may be updated periodically. The most recent version will always be available within the app.

11. Contact Us

If you have questions or concerns, please contact us at: support@kennel.com